seflow s.n.c. - SeFlow Cloud Dashboard not available – Incident details

All systems operational

SeFlow Cloud Dashboard not available

Resolved
Partial outage
Started over 5 years agoLasted 25 hours 56 minutes

Affected

SeFlow Cloud Backup

Partial outage from 8:56 AM to 10:52 AM

Updates
  • Resolved
    UTC
    Resolved

    After the fix we monitored for 12 hours the cloud dashboard and we can close the case

  • Identified
    UTC
    Identified

    We found both disks damaged (maybe caused by DC power outage). We already replaced them and plugged new power supply. We reimaged the VM and are now uploading the DB backup.

    Dashboard should be back shortly

  • Investigating
    UTC
    Investigating

    Maybe due to this incident https://instatus.com/app/seflowstatus/incidents/ckocbq5rx107937cnn2tj2rqc51

    We have outage on SeFlow Cloud Dashboard.

    Server is not booting properly, we're investigating