[Resolved] SeFlow Cloud Dashboard not available

Started on May 14, 2021 at 8:56 AM. Resolved after 1 day

Affected

SeFlow Cloud Backup
  • Investigating
    May 14, 2021 at 8:56 AM

    Maybe due to this incident https://instatus.com/app/seflowstatus/incidents/ckocbq5rx107937cnn2tj2rqc51

    We have outage on SeFlow Cloud Dashboard.

    Server is not booting properly, we're investigating

  • Identified
    May 14, 2021 at 8:11 PM

    We found both disks damaged (maybe caused by DC power outage). We already replaced them and plugged new power supply. We reimaged the VM and are now uploading the DB backup.

    Dashboard should be back shortly

  • Resolved
    May 15, 2021 at 10:52 AM

    After the fix we monitored for 12 hours the cloud dashboard and we can close the case